Testimonials

I called Bob to hopefully get some answers to liability and worker comp insurance questions that my previous agent was unable to answer. Not only did he answer all my questions, he also gave me additional information about coverage I didn’t have that was imperative to keeping my company, as well as my employees safe. He quickly got me a quote and upon discovering I would not only save a lot of money, but also have more extensive coverage, I signed on. When the policy came in Bob went over every detail of it with me, so I wouldn’t have to “decipher” the code myself, and answered any questions until I was educated about what my coverage did and did not include. I’ve never before had such a professional, stress free experience with an insurance company or agent. Call Mantsch-Lafaro Insuarnce Agency and you’ll get: 1. A live person on the phone. 2. Amazing service.

Professional agency! Great service! I highly recommend

Spent time talking and researching for me every option for the best coverage. Turned out what I had was the best choice for me and he prompted me to stay there, even though it didn’t help him at all. Very good company, honest morals and friendly. What a blessing.

Just emailed the annuity forms back to Beth. Just wanted to let you know that she has been wonderful to work with on this….she is so nice:) And she hasn’t let any grass grow under her feet either as I know she is working diligently to expedite all of this as quickly as she can for me and it is much appreciated. You’ve got a real gem there!

I’ve had my Auto Insurance with Mantsch-Lafaro right from the start. No matter who I talk with in the office I know they are going to give me the best advice and information or suggest other coverages I may need. When it came time for a renters and PCL policy, they were there to answer all my questions and make sure my insurance needs were covered. They are Above All in sERvIcE!

Dear Bob,

I was surprised today. After fifty years of business
ownership in various fields, I am no longer surprised by any day to day
business transactions, but today brought a real surprise.
 

In an effort to limit the company’s insurance costs I
ordered limited specific coverage for our demonstration vessel. Transportation
to and from boat shows, coverage at the shows and storage at our facility was the
coverage I asked for. The damage that occurred while the boat was stored in Maryland over the winter
was not covered because I failed to add the new storage location to the policy.
 

Today’s surprise was when I learned that you added coverage
for that location when the marina operator requested an ordinary certificate of
liability. You included a physical damage clause to cover that location.  Thanks to your usual “ahead of the curve”
thinking, we are covered for the damage caused during the brutal winter storms
in the MD area.
 

Your creativity and focus on our insurance needs for the
boat company, residence, vehicles and commercial property has saved us a
substantial amount of money over the years. But the real proof of how
effectively you have guided our insurance needs was demonstrated today.
 

The professionalism, integrity, hard work and
just plain common sense displayed by your staff is a mirror of your skill and devotion to
your clients.
 

With great appreciation, 

I have my Auto and Renters policies through Mantsch-Lafaro. Bob is great and makes sure you have all the options before you make any decisions. I can’t say enough about their dedication and my level of satisfaction.

After being nickel and dimed by my previous car insurance and seeing my rates rise again while I did nothing, I shopped around for car insurance and found myself settled on Erie Insurance. The Lafaro Insurance Agency was open, honest, and easy to work with. When I had a question, they answered it in a way that helped me understand my options and make the best choice for me. Their customer service was top-of-the-line and I felt like I was more than just another customer to them. I’m happy I found Lafaro Insurance Agency and I certainly hope that this insurance serves me well for years to come.

I deeply appreciate the excellent customer service from the entire team and the depth of knowledge and expertise displayed by each of them. I highly recommend them!

Doug and the rest of the crew were amazing. So helpful and friendly. They worked with me and got me quotes instantly so I could move forward in my home buying process. Even provided me with extra quotes for down the road if i want to change my coverages. If I knew how great they were to begin with I wouldn’t have looked anywhere else they Are the BEST!