November 1, 2017
I have my Auto and Renters policies through Mantsch-Lafaro. Bob is great and makes sure you have all the options before you make any decisions. I can’t say enough about their dedication and my level of satisfaction.
November 1, 2017
I’ve had my Auto Insurance with Mantsch-Lafaro right from the start. No matter who I talk with in the office I know they are going to give me the best advice and information or suggest other coverages I may need. When it came time for a renters and PCL policy, they were there to answer all my questions and make sure my insurance needs were covered. They are Above All in sERvIcE!
November 1, 2017
Spent time talking and researching for me every option for the best coverage. Turned out what I had was the best choice for me and he prompted me to stay there, even though it didn’t help him at all. Very good company, honest morals and friendly. What a blessing.
May 22, 2018
Thank you for your input. As always, your explanations are clear, to the point and timely. Very much appreciated.
Thank you
June 5, 2018
Bob,
I want to thank you for going the extra distance to get my claim of February 1, 2018 resolved with Erie Insurance. It is a real pleasure to do business with you and it is nearly impossible to find the level of personal service that you provide in today’s hurried world. You can be assured of our continued business.
July 2, 2018
I deeply appreciate the excellent customer service from the entire team and the depth of knowledge and expertise displayed by each of them. I highly recommend them!
July 2, 2018
Doug and the rest of the crew were amazing. So helpful and friendly. They worked with me and got me quotes instantly so I could move forward in my home buying process. Even provided me with extra quotes for down the road if i want to change my coverages. If I knew how great they were to begin with I wouldn’t have looked anywhere else they Are the BEST!
July 2, 2018
I had recently purchased my first new car and needed insurance as quick as possible. Doug and Eric from Lafaro’s spent a decent amount of time researching the best options for me and making sure I understood everything I needed to know in order to make the best decision for me. 10/10 would recommend to others.
July 2, 2018
What a relief getting all this stuff in place… you’re a great agent!
July 2, 2018
I shared your email with my husband, and I have to say, we were both impressed with your professionalism and honesty – you are someone we would like to work with. We appreciate you looking into other options and being frank about the services offered.
Thank you so much for catching the error and looking for other options. We are grateful for the help, as well as the care and concern you are taking to make sure that the error is corrected and we are reimbursed – this further strengthens my trust and confidence in you. Thank you.