Your single best source for competitive rates and coverage expertise

After being nickel and dimed by my previous car insurance and seeing my rates rise again while I did nothing, I shopped around for car insurance and found myself settled on Erie Insurance. The Lafaro Insurance Agency was open, honest, and easy to work with. When I had a question,...

-Brandon B.

The Lafaro Insurance agency worked with me on the insurance that I needed for my home, auto, and my business. They were kind and knowledgeable and able to walk me through each item, giving me plenty of examples so I would know exactly what I was agreeing to. It really...

-Matthew B.

I deeply appreciate the excellent customer service from the entire team and the depth of knowledge and expertise displayed by each of them. I highly recommend them!

-Victoria F.

Doug and the rest of the crew were amazing. So helpful and friendly. They worked with me and got me quotes instantly so I could move forward in my home buying process. Even provided me with extra quotes for down the road if i want to change my coverages. If...

-Ashley A.

I had recently purchased my first new car and needed insurance as quick as possible. Doug and Eric from Lafaro's spent a decent amount of time researching the best options for me and making sure I understood everything I needed to know in order to make the best decision for...

-Braden D.

What a relief getting all this stuff in place… you’re a great agent!

-Adrecia M.

I shared your email with my husband, and I have to say, we were both impressed with your professionalism and honesty - you are someone we would like to work with. We appreciate you looking into other options and being frank about the services offered. Thank you so much for...

-Bethany

I currently have a commercial auto policy with the Mantsch-Lafaro Insurance company. Bob was able to provide me with the coverage needed so that I am able to use my vehicle for pickup and delivery at a customers home. I would highly recommend this knowledgeable customer-friendly insurance company!

-Jennifer C.

Bob, I want to thank you for going the extra distance to get my claim of February 1, 2018 resolved with Erie Insurance. It is a real pleasure to do business with you and it is nearly impossible to find the level of personal service that you provide in today’s...

-John T.

Thank you for your input. As always, your explanations are clear, to the point and timely. Very much appreciated. Thank you

-Dr. Mainier

Spent time talking and researching for me every option for the best coverage. Turned out what I had was the best choice for me and he prompted me to stay there, even though it didn't help him at all. Very good company, honest morals and friendly. What a blessing.

-Tara S.

I've had my Auto Insurance with Mantsch-Lafaro right from the start. No matter who I talk with in the office I know they are going to give me the best advice and information or suggest other coverages I may need. When it came time for a renters and PCL policy,...

-Corey S.

I have my Auto and Renters policies through Mantsch-Lafaro. Bob is great and makes sure you have all the options before you make any decisions. I can't say enough about their dedication and my level of satisfaction.

-Richard S.

Best insurance agent EVER!!!!!!!!!!!!!!!!!!!!!!!!!

-Gisele L.

Bob works tirelessly to provide excellent customer service.

-Bill S.

Bob, I wanted to touch base with you.  I recently had my sump pump back up and got water in my 2-year old finished basement.  It was a nightmare but I wanted you to know how well Erie Insurance performed, mainly because of my Claims Adjuster, Zack Kavchak.  Zack was...

-Justin L.

Dear Bob, Thanks a lot for your personalized service. You can buy plenty of policies from outside vendors, but you and your awesome team provide 200% efforts and extreme satisfaction have no dollar value. The relationship created over the period is a priceless value. I always recommend your best service...

-Dennis S. – Starflight Enterprises, Inc

I want to thank Bob and the agents at Mantsch-Lafaro Insurance. I was recently in an urgent situation with two out of state properties when I found out that they were improperly insured with my current carriers. This was complicated because both properties were in other states, with one being...

-Jaci S.

A big thanks to you and Anita, great customer service.

-Ron S.

Dear Bob, I was surprised today. After fifty years of business ownership in various fields, I am no longer surprised by any day to day business transactions, but today brought a real surprise.   In an effort to limit the company’s insurance costs I ordered limited specific coverage for our...

-Ken H. – Aero Cat Marine & Port Erie Boat Works

Just emailed the annuity forms back to Beth. Just wanted to let you know that she has been wonderful to work with on this....she is so nice:) And she hasn't let any grass grow under her feet either as I know she is working diligently to expedite all of this...

-Kathy F.

Professional agency! Great service! I highly recommend

-Noelle L.

I called Bob to hopefully get some answers to liability and worker comp insurance questions that my previous agent was unable to answer. Not only did he answer all my questions, he also gave me additional information about coverage I didn't have that was imperative to keeping my company, as...

-Gisele M.

Great Agent … Anita Smith Mantsch-Lafaro Insurance Agency, Erie Branch “Anita is absolutely amazing! She is always very willing to help and goes well beyond the ‘basics’ to find answers and to ensure customer satisfaction. She has been a very vital person in my life in terms of buying a...

-Corey W.

I called your office a few months ago with an insurance question...for a book! Well, the book's out and here's a clip from the dedication of Dusted: A Maid in LA Mystery: And a very special thank you and shout out to the Mantsch-Lafaro Insurance Agency here in Erie. When...

-Holly J.

Dear Beth: Thanks a lot for the lovely cards and calendar. I do feel so happy, lucky and blessed to have Mantsch-Lafaro as my insurance agency. I know very well that all my expectations are meet. Thanks!!!!

-Maria I.

Thank-you so much!  I wish all agents were this quick and knowledgeable :) !

-Renee M. – ECHO Real Estate Services Company

Best move I have made this year!

-Sueanne T.

The associates at this buisness are very customer friendly and very quick and knowledgeable of the customers needs. I am very happy to have my home and car insurance with this agency and would recommend this agency to all my friends and famiily. I would even tell my worse enemy...

-Joseph K.

Bob is the best agent we've ever had!  Not only is he the most knowledgeable agent I've ever known, his staff is always helpful and courteous and knowledgeable. Any time I have a question, I know we can call the agency and anyone there can help us.  Bob always check...

-Julia D.

Robert’s Testimonial: I was very impressed by your immediate response during my run in with a deer. My vehicle was repaired without hesitation by Bonnell Collision. I was completely satisfied by not only your quick payment, also I was not just some random number. Your agency truly cared about me...

-Robert S.

Dear Mary,  We want to "thank you" for the prompt and professional service you and your workers provided us in the redoing of our basement.  It was done very well and Erie Insurance can certainly be proud of the workers you employ.  Thank you and enjoy your Christmas season.  Rosie...

-Rosie & Jim D.

I have been very happy with the insurance coverage that I have purchased from Bob Lafaro and The Mantsch-Lafaro Agency.  It gives me peace of mind knowing that I am protected in the event of an unforeseen circumstance. Bob is delightful to work with in that he is pleasant, personable,...

-Patricia B, LCSW, DCSW