Testimonials

Just emailed the annuity forms back to Beth. Just wanted to let you know that she has been wonderful to work with on this….she is so nice:) And she hasn’t let any grass grow under her feet either as I know she is working diligently to expedite all of this as quickly as she can for me and it is much appreciated. You’ve got a real gem there!

Professional agency! Great service! I highly recommend

I called Bob to hopefully get some answers to liability and worker comp insurance questions that my previous agent was unable to answer. Not only did he answer all my questions, he also gave me additional information about coverage I didn’t have that was imperative to keeping my company, as well as my employees safe. He quickly got me a quote and upon discovering I would not only save a lot of money, but also have more extensive coverage, I signed on. When the policy came in Bob went over every detail of it with me, so I wouldn’t have to “decipher” the code myself, and answered any questions until I was educated about what my coverage did and did not include. I’ve never before had such a professional, stress free experience with an insurance company or agent. Call Mantsch-Lafaro Insuarnce Agency and you’ll get: 1. A live person on the phone. 2. Amazing service.

Great Agent …

Anita Smith

Mantsch-Lafaro Insurance Agency, Erie Branch

“Anita is absolutely amazing! She is always very willing to help and goes well beyond the ‘basics’ to find answers and to ensure customer satisfaction. She has been a very vital person in my life in terms of buying a house, getting a car and much more. I could not ask for a better person to deal with.”

I called your office a few months ago with an insurance question…for a book! Well, the book’s out and here’s a clip from the dedication of Dusted: A Maid in LA Mystery: And a very special thank you and shout out to the Mantsch-Lafaro Insurance Agency here in Erie. When I called with insurance questions for this book, I prefaced the questions with, “I know this is your strangest question of the day.” It was! But they really went above the call of duty to answer those questions for a work of fiction. Seriously, thank you ladies! And if any insurance info is wrong…that’s on me, not them! Just wanted to say thanks again!

Dear Beth:

Thanks a lot for the lovely cards and calendar. I do feel so happy, lucky and blessed to have Mantsch-Lafaro as my insurance agency. I know very well that all my expectations are meet.

Thanks!!!!

Thank-you so much!  I wish all agents were this quick and knowledgeable 🙂 !

Best move I have made this year!

The associates at this buisness are very customer friendly and very quick and knowledgeable of the customers needs. I am very happy to have my home and car insurance with this agency and would recommend this agency to all my friends and famiily. I would even tell my worse enemy about them!

Sincerely,
One happy go lucky customer!

Bob is the best agent we’ve ever had!  Not only is he the most knowledgeable agent I’ve ever known, his staff is always helpful and courteous and knowledgeable. Any time I have a question, I know we can call the agency and anyone there can help us.  Bob always check back to make sure we got all the information we need.  I highly recommend Mantsch Lafaro Insurance to anyone looking for a great agent/agency!