February 5, 2013
Robert’s Testimonial:
I was very impressed by your immediate response during my run in with a deer. My vehicle was repaired without hesitation by Bonnell Collision. I was completely satisfied by not only your quick payment, also I was not just some random number. Your agency truly cared about me and my transportation dilemma. Not many businesses practice such great ethics or don’t care to put forth the effort your agency has provided to me. Your great help and wonderful service has solidified my continued loyalty to Erie Insurance.
P.S. I apologize for the tardiness of this letter of thanks, I’ve been dealing with family illness and death.
Sincerely,
Robert E. Smock
January 16, 2013
Dear Mary,
We want to “thank you” for the prompt and professional service you and your workers provided us in the redoing of our basement. It was done very well and Erie Insurance can certainly be proud of the workers you employ. Thank you and enjoy your Christmas season.
Rosie & Jim DeSantis
April 21, 2010
I have been very happy with the insurance coverage that I have purchased from Bob Lafaro and The Mantsch-Lafaro Agency. It gives me peace of mind knowing that I am protected in the event of an unforeseen circumstance.
Bob is delightful to work with in that he is pleasant, personable, respectful and he provides whatever I need and want from him. He visits in person, sends the policy info by email or CD, or helps me pay over the internet. I have him come to my office occasionally just so I can say “Hello” to him in person. I highly recommend Bob for any insurance needs.